We often face challenges when translating digital interactions into holistic service solutions that involve multiple teams, operational realities, and business constraints. This workshop is designed for UX professionals looking to elevate their prototyping and facilitation skills by working cross-functionally to quickly test and refine innovative multi-touchpoint solutions. Regular Ticket: $48 30% Discount for Students/Unemployed using promo code STUDENT30 Workshop by Alex Mejia (She/Her) CX Manager at Alberta Blue Cross With a background in customer experience, service design, and facilitation, Alex has consistently focused on improving efficiencies and enhancing the customer experience in every company she's worked for. She thrives on finding innovative solutions to operational silos with a human-centred approach to drive adoption while aligning them to business objectives to get the stakeholder's buy-in.
We often face challenges when translating digital interactions into holistic service solutions that involve multiple teams, operational realities, and business constraints. This workshop is designed for UX professionals looking to elevate their prototyping and facilitation skills by working cross-functionally to quickly test and refine innovative multi-touchpoint solutions.
Regular Ticket: $48
30% Discount for Students/Unemployed using promo code STUDENT30
Workshop by Alex Mejia (She/Her)
CX Manager at Alberta Blue Cross
With a background in customer experience, service design, and facilitation, Alex has consistently focused on improving efficiencies and enhancing the customer experience in every company she's worked for. She thrives on finding innovative solutions to operational silos with a human-centred approach to drive adoption while aligning them to business objectives to get the stakeholder's buy-in.
407 9 Ave SE
A speaker series bringing together industry leaders in the customer success space to share real-world insights on putting the customer first. Following the panel discussion, the evening closes with a structured networking session — a great opportunity to c