Beyond the screen: Master Cross-Functional collaboration and alignment through early prototyping of end-to-end solutions
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March 21, 2025
2:30 pm—5:30 pm
Classroom 2
Hosted by:
We often face challenges when translating digital interactions into holistic service solutions that involve multiple teams, operational realities, and business constraints. This workshop is designed for UX professionals looking to elevate their prototyping and facilitation skills by working cross-functionally to quickly test and refine innovative multi-touchpoint solutions. Regular Ticket: $48 30% Discount for Students/Unemployed using promo code STUDENT30 Workshop by Alex Mejia (She/Her) CX Manager at Alberta Blue Cross With a background in customer experience, service design, and facilitation, Alex has consistently focused on improving efficiencies and enhancing the customer experience in every company she's worked for. She thrives on finding innovative solutions to operational silos with a human-centred approach to drive adoption while aligning them to business objectives to get the stakeholder's buy-in.
We often face challenges when translating digital interactions into holistic service solutions that involve multiple teams, operational realities, and business constraints. This workshop is designed for UX professionals looking to elevate their prototyping and facilitation skills by working cross-functionally to quickly test and refine innovative multi-touchpoint solutions.
Regular Ticket: $48
30% Discount for Students/Unemployed using promo code STUDENT30
Workshop by Alex Mejia (She/Her)
CX Manager at Alberta Blue Cross
With a background in customer experience, service design, and facilitation, Alex has consistently focused on improving efficiencies and enhancing the customer experience in every company she's worked for. She thrives on finding innovative solutions to operational silos with a human-centred approach to drive adoption while aligning them to business objectives to get the stakeholder's buy-in.
407 9 Ave SE
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Land Acknowledgement
We honour and acknowledge Moh’kinsstis and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. We respect all Nations who live, work, play, innovate and build things on this land, and in so doing honour and celebrate the territory.