Platform Calgary is a non-profit, member based organization. Our mandate is to bring together the resources of Calgary's tech ecosystem to help startups launch and grow at every step of their journey, from ideation through to scale.
More about Platform CalgaryBy Rubén Amórtegui, P.Eng., MIT-Certified Technology Executive, GWAPT Certified, GIAC Advisory Board Member, Chief Technology Officer at SAGA Wisdom
In today’s digital age, cybersecurity has become a cornerstone of business success. Organizations with established security processes often require their vendors to demonstrate a formal security posture as part of their due diligence. This process can be daunting for startups, as it involves providing evidence of security measures, processes, and continuous evaluation.
According to Nasstar, implementing robust cybersecurity measures is crucial for businesses to protect sensitive data and maintain operational efficiency (Nasstar, 2025) [1].
SOC 2 (System and Organization Controls) is a set of standards developed by the American Institute of Certified Public Accountants (AICPA). It evaluates how well a company manages its risks related to different Trust Service Criteria, such as security, availability, processing integrity, confidentiality, and privacy.
For startups that rely on customer data or provide cloud-based services, achieving SOC 2 compliance demonstrates a commitment to robust cybersecurity practices, with security being the most commonly sought requirement.
A cybersecurity posture is fundamental for protecting assets and building trust with stakeholders, which is essential for attracting customers and investors. By implementing SOC 2 standards, startups can establish a framework that ensures data security, operational integrity, and compliance with regulations. However, the journey to SOC 2 compliance often proves more challenging than expected. The process involves audits, documentation, and continuous monitoring of controls.
Some common challenges include:
Despite these challenges, proactively addressing SOC 2 compliance offers significant advantages that can outweigh the initial effort:
As a CTO in a startup, you will wear different hats, and the experience may differ across organizations. Still, if there’s no dedicated cybersecurity professional, the CTO is typically a good candidate to be responsible for handling it. Here are some strategies to approach SOC 2 compliance effectively:
Conduct a preliminary gap analysis of your security practices against SOC 2 requirements. This involves documenting existing policies, procedures, and technical controls and identifying where they fall short. Prioritize the Trust Services Criteria most relevant to your business (e.g., security, availability, or confidentiality) and focus initial efforts there.
Utilize Security Information and Event Management (SIEM) systems to automate log monitoring and threat detection; if not, use the tools from your cloud provider. Implement automated vulnerability scanning tools to regularly identify and assess security weaknesses. Employ compliance management platforms like Drata or Vanta to streamline the audit process and automate evidence collection, policy tracking, and reporting.
Conduct regular security awareness training sessions for all employees, covering topics such as phishing, password security, data handling, and incident reporting. Establish clear communication channels for reporting security incidents or concerns. Integrate security considerations into the software development lifecycle (SDLC) through secure coding practices and code reviews.
Establish a process for regular security audits and reviews, not just for the SOC 2 audit but as an ongoing practice. Implement a system for tracking and addressing security vulnerabilities and incidents. Monitor changes in regulations and update security practices accordingly.
Communicate your security posture and SOC 2 progress with customers, investors, and employees through regular updates and reports. Be open about security incidents and how they were addressed. Maintain clear documentation of security policies and procedures, and ensure they are accessible to relevant parties.
For readiness, leveraging services with external providers like Drata or Vanta will help centralize information for compliance and maintain documentation and evidence in the same place. To effectively implement these strategies, startups should focus on key organizational areas or working items like:
Track and review your policies periodically to adjust them according to business needs. Examples include an acceptable use policy, asset management policy, backup policy, business continuity plan, code of conduct, data classification, and disaster recovery plan.
Onboarding, policy acknowledgment, MFA, Background Check, Security Training, Device Compliance.
Ongoing evaluation of company risk posture
Perform due diligence to ensure vendors comply with relevant regulations and maintain an acceptable security posture.
Understand your physical and non-physical devices, their owners, accesses, and who is responsible as a custodian vs. an owner of the information. Comply with the risk level the company tolerates.
Identify, Classify, Document, and evaluate your system vulnerabilities, and align your risk tolerance and resolution timelines with your security policies
By understanding the SOC 2 framework, addressing its challenges, and implementing proactive strategies, startups can establish a strong security foundation for sustainable growth. While requiring upfront investment, prioritizing SOC 2 compliance is a strategic move that minimizes risk and positions startups for sustainable growth in a competitive market. It should be more than just a checkbox; it’s a strategic investment in building trust and ensuring long-term success. That said, the decision depends on your available resources and specific business needs, so if you can wait to get the SOC 2 audit, focus on using the industry standards. You will be in good shape when the time comes for an audit.
[1] Nasstar. (2025). Why cyber security is important for businesses. Retrieved April 11, 2025, from https://www.nasstar.com/hub/blog/why-cyber-security-is-important-for-businesses
[2] Vanta. “SOC 2: The Most Accepted Compliance Standard.” Accessed April 11, 2025. https://www.vanta.com/collection/soc-2/soc-2-most-accepted-compliance-standard
[3] Palo Alto Networks. “What Is SOC 2?” Cyberpedia, accessed April 11, 2025. https://www.paloaltonetworks.ca/cyberpedia/soc-2
[4] Drata. “SOC 2 Compliance Checklist: How to Prepare.” Accessed April 11, 2025. https://drata.com/grc-central/soc-2/compliance-checklist
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Published on
August 22, 2025
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